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Owned and operated by DivineWellnessPlus, our team is ready to assist with any questions about your wellness products or orders.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days within the Continental U.S. (excludes AK/HI). You will receive a tracking number once your order ships so you can follow it every step of the way.
How can I track my order?
Once your order has been processed and shipped, we will send a confirmation email with your tracking number. You can use that number to check delivery status directly through the carrier's website.
What is your return policy?
We want you to feel confident in your purchase. If your red light therapy panel, cold plunge, or massage chair does not meet your expectations, please contact our team within the return window outlined on our policy page. We will walk you through the process step by step.
Can I exchange my product for a different model?
Absolutely. If you would like to swap your wellness product for a different size or model, reach out to our support team and we will coordinate the exchange. We recommend reviewing product dimensions and specifications on each listing before ordering.
How do I choose the right red light therapy panel for my space?
Panel selection depends on your intended use and the area you plan to cover. Smaller panels work well for targeted recovery sessions, while full-size panels are designed for broader, full-body coverage. Our team is happy to help you find the right fit.
What kind of maintenance do cold plunges require?
Regular water changes and filter maintenance help keep your cold plunge clean and performing well. Each unit comes with care instructions specific to its design. If you have questions about upkeep, our support team can guide you through best practices.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our support team responds within 24 hours on business days so you are never left waiting.
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Premium Quality
Every red light panel, cold plunge, and massage chair is selected for lasting performance and crafted with care.
Free Continental Shipping
Most orders ship free within the Continental U.S., with tracking provided from the moment your package leaves our facility.
